REFUND POLICY

We appreciate your recent purchase of WLD WTR hemp-derived THC cannabis beverages. We strive to provide you with the highest quality products and exceptional customer service. However, we understand that situations may arise where a refund is necessary. Please review our refund policy below to familiarize yourself with the terms and conditions.

  1. Eligibility for Refunds:

    • Refunds will only be considered for unopened and unused WLD WTR hemp-derived THC cannabis beverages.

    • Requests for refunds must be made within 30 days of the original purchase date.

  2. Refund Process:

    • To initiate a refund request, please contact our customer service team at [customer service email/phone number].

    • Provide the following information when contacting our customer service team:

      • Order number

      • Product name and quantity

      • Reason for the refund request

  3. Refund Approval:

    • Once we receive your refund request, our team will review it to ensure it meets the eligibility criteria.

    • If your request is approved, we will provide you with instructions on how to return the product(s) to us.

    • The customer is responsible for the cost of return shipping unless the return is due to a product defect or error on our part.

  4. Refund Processing:

    • Upon receiving the returned product(s), we will inspect them to verify their condition.

    • If the returned items meet the eligibility criteria, we will proceed with processing the refund.

    • Refunds will be issued using the original payment method within [number of days] after the return has been processed.

  5. Non-Refundable Items:

    • Opened or partially used WLD WTR hemp-derived THC cannabis beverages are not eligible for a refund.

    • Shipping and handling charges are non-refundable.

  6. Product Issues and Concerns:

    • If you encounter any issues with the product, such as defects or damage, please contact our customer service team immediately.

    • We will work with you to resolve the issue promptly, either through a refund or replacement, depending on the circumstances.

Please note that our refund policy is subject to change without prior notice. We encourage you to review the policy periodically to stay informed of any updates.

If you have any further questions or need assistance regarding our refund policy, please don't hesitate to reach out to our customer service team. We are here to ensure your satisfaction and address any concerns you may have.

Thank you for choosing WLD WTR hemp-derived THC cannabis beverages. We appreciate your business.